HP Offers Payback Guarantee

    HP today introduced new Managed Print Services offerings that help enterprise customers look beyond printing devices to navigate the current explosion of information and content while reducing costs and improving productivity.

    In a typical enterprise printing environment, industry experts estimate that for every dollar spent on hard costs, another $9 is spent managing the printed documents over their life cycles. Considering that global enterprise companies will spend more than $172 billion on printing this year, the costs associated with managing this information can be staggering.

    HP has introduced two offerings to help enterprises cut printing costs:

    HP Printing Payback Guarantee – If qualified enterprise customers do not reach their projected savings goals within 12 months of implementation of HP Managed Print Services (MPS), HP will make up the difference.

    HP Page Plan – Bundled solutions managed by the customer provide a scalable, flexible way to take greater control of an enterprise’s departmental imaging and printing environment.

    With these offerings, HP is taking aim at the $18.7 billion MPS market, which is growing at a compound annual growth rate of four percent in a tough economy. The company also is seeking to accelerate its growth – currently twice the rate of the MPS market – by offering outsourced alternatives that demonstrate measurable results.

    “In today’s tough economic times, companies want a partner who understands their business and is willing to share the risks,” said Bruce Dahlgren, senior vice president, Worldwide Sales and Services, Imaging and Printing Group, HP. “It may seem counterintuitive that a printing company like HP wants to help customers print more efficiently but that’s exactly our focus and intent – to help our customers print more responsibly and intelligently.”

    The new offerings enable businesses to accelerate printing cost savings by optimizing their infrastructures, managing their printing environments and improving workflows.

    “The economic recession presents a golden opportunity to manage office printing,” said Ken Weilerstein, vice president research, Print Markets, Gartner Inc. “Organizations that fail to rein in their office printing risk seeing costs spiral higher. Even recently optimized printer fleets may slip out of alignment with the organization’s true needs as the economy reduces the workforce and results in changes to roles and processes.”

    HP Printing Payback Guarantee for enterprise customers
For enterprise customers looking to operate more efficiently and cut costs, the HP Printing Payback Guarantee is a risk-free way to save. For new, qualified MPS customers, HP will complete a detailed assessment of a company’s imaging and printing environment and calculate an overall printing cost savings. One year after a customer’s implementation, HP will complete a second assessment and if customers haven’t saved the projected costs, HP will make up the difference.

    Additionally, as part of the presales assessment, HP is offering tools and services from its recently announced Eco Solutions printing practice to help customers save paper and printer energy usage to reduce costs and environmental impact. Through its MPS offerings and multifunction printers, HP has helped companies save up to 30 percent in overall printing costs; one company estimates it saved more than 75 percent in printing energy usage.